2025 is upon us, and all those “let’s circle back” emails have come home to roost. Fresh off the holiday break, it can feel overwhelming to dive back into the swing of things—opening your inbox, trying to remember what your job actually is. Especially if that job is client services. January really can feel like… Continue reading 5 principles for exceptional client services
Let’s be honest. Sometimes agency life feels like a rollercoaster—equal parts thrilling and terrifying. But here at Always Be Content, we’ve never believed that great work should come at the expense of mental health. We’re a B-Corp, after all. We balance purpose with profit, which means the well-being of our people is as important as… Continue reading Well-Being at Work: Where Compassion & Confidence Spark Creativity
There’s been plenty to keep us busy at Always Be Content this year. We’ve welcomed new clients, won awards, helped raise thousands for charity and perfected our best ‘blue steel’ poses (but more on that later!). We’ve got a lot to cover, so let’s dive in! AN AWARD-WINNING YEAR Our first taste of glory in… Continue reading ALWAYS BE ENERGETIC: 2023 IN REVIEW
Our observation is derived from the famous poem “Water, water everywhere, nor any drop to drink” in The Rime of the Ancient Mariner by English author Samuel Taylor Coleridge. The feelings evoked here may seem familiar when it comes to seeking relevant, engaging, and concise business and investing related news online these days. There are… Continue reading News, news everywhere, but does it help me think?
Did you know that Edinburgh is a global centre of expertise in cancer research and treatment? Back in 2019, we didn’t. As so often happens with these things, we were asked by a friend to lend a little pro bono creative support to a new charity initiative, Business Beats Cancer Edinburgh. Led largely by a… Continue reading CREATIVITY BEATS CANCER
These are not easy times for the US banking sector to say the least. Equity valuations have taken a beating following the failure of Silicon Valley Bank and Signature Bank in NYC back in March. The Dow Jones US Bank Index is -23.94% for the last year. CNN reported that US banks are sitting on… Continue reading Is Now the Right Time for US Banks to Focus on Building Brand Trust?
Marketing professionals know that identifying the right target audience is vital in B2B. The trouble is that it’s often easier to think about things other than the customer – and that can set you off in a completely wrong direction. As the Cheshire Cat observes in Lewis Carroll’s classic book “Alice’s Adventures in Wonderland” –… Continue reading 7 WAYS TO IDENTIFY THE RIGHT B2B AUDIENCE
We recently had the pleasure of working with HindSight, an innovative Scottish start-up which has found a ground-breaking new way to keep cyclists safe. Their cycling glasses feature rear-view lenses which let users see what’s behind them. This allows cyclists to increase their situational awareness while keeping their eyes on the road. PREHISTORIC ATTITUDES Our… Continue reading REVOLUTIONISING CYCLING SAFETY
Banks and their marketing departments are now finding both the need and opportunity to promote bank deposit products, after a hiatus of several years. The need arises in terms of retaining customers. According to the JP Powers research, the customers most likely to change banks are those under 40 and those in more vulnerable financial… Continue reading Bank Deposit Marketing: Best Practices
